|Credit card charging fee||4% charged by payment gateway
*Can not refund
|Currency exchange rate||If you are using credit card, plaease refer to card issuer
If you charge by cash, you may find the exchange rate at our partner store.
*You must wire transfer to us with desire currency, we do not exchange for you and no refund service.
|Storage fee||JPY 0~
We provide free storage period, but will charge you after that, after maximum storage time, all items will belongs to us, no claim is accepted.
Each warehouse and pickup point with different free storage period, maximum storage time and storage fee, please find out here.
|Special packing request||Case by case|
||Case by case|
No tax refund service
Such as danger goods charge, out of delivery zone charge
|Other request fee||Case by case|